Shipping policy

Shipping Destinations

We currently ship to:

We may expand to additional countries in the future.

Orders are typically processed within 1–3 business days after purchase.

During holidays, sales events, or high-volume periods, processing times may be slightly longer.

Delivery estimates are provided by shipping carriers and are not guaranteed.

We offer Free Shipping on orders over $70 USD.

Shipping rates for orders below this amount are calculated at checkout.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to appear.

Canadian customers may be responsible for customs duties, import taxes, or other fees charged by their local authorities.

These charges are not included in the purchase price and are the responsibility of the buyer.

While we do our best to ensure timely delivery, NovaLino is not responsible for delays caused by:

If your package appears lost, please contact us and we will do our best to assist.

Please ensure your shipping address is correct before placing your order.

Orders returned due to an incorrect or incomplete address may be reshipped at the customer's expense.

If you have any questions regarding shipping, please contact us at: