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How long does shipping take?

Orders are processed within 1–3 business days. Standard U.S. delivery typically takes 3–7 business days after shipment.

Do you accept returns?

Yes. We accept returns within 14 days of delivery. Items must be unworn and returned in their original condition.

What materials are used in your jewelry?

Our pieces feature high-quality gold-plated metals, freshwater pearls, natural shells, and carefully selected materials designed for everyday elegance.

Does my jewelry come in gift-ready packaging?

Yes. Every NovaLino order arrives beautifully packaged and ready for gifting.

How do I care for my jewelry?

To keep your jewelry looking beautiful, avoid prolonged contact with water, perfumes, lotions, and harsh chemicals. Store in a dry place when not in use.

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